Kumari Trishya

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Kumari Trishya

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Kumari writes at the crossroads of AI, ethics, and the future of hiring. With a background in both engineering and philosophy, they challenge assumptions in how we assess and select talent.
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(Part 2) When Cabbies Make Ace Coders: Why Skill-Based Hiring Matters In Tech

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If in case you missed the first part of this blog, I have been talking to our CTO Vishwastam Shukla about how more recruiters and hiring managers need to use skills as the primary criterion for developer hiring. Vishy knows the importance of skills from his days as a coder, and from a very personal experience, which he narrated during our tête-à-tête.Read the first part to know more about this, and scroll down for the rest of our conversation.

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Question 4: Sometimes when you hire based on skill, you might need to upskill and train an employee to adapt to the nuances of the business. We’ve heard this before from recruiters. Isn’t this a monetary loss to the company then?

For many recruiters, the cost of hiring a candidate is an important metric that influences their decision making. Look at it this way though: a candidate from an Ivy League college would ask for higher compensation. You can use the same money to upskill a lesser-educated candidate and mold them to your organization’s needs. In the long term, the cost: benefit ratio remains the same.There are also some intangible benefits to skill-based hiring which few talk about. It helps in building a stronger bond between employer and employee. The trust and belief you place in a candidate’s skills translates directly into ownership at work. Developers like to let their code speak for them, rather than a piece of paper. Focusing on skills also ensures the candidate values you more as an employer because you're giving them an equal opportunity to showcase their ability - something that every programmer worth their money would love to do.
When you let skills be the only differentiator rather than what's painted on a resume, you show a candidate the respect they deserve. In return, you gain a brand ambassador for life.

Vishy reiterates this with his own example. He spent 6 and a half years at the company he joined as a rookie, learning to be better. Even today, he remembers his team fondly and always gives them their due for making him the engineer he is.

It’s time we placed an equal focus on such softer aspects of employee hiring, as we do on productivity and other metrics. An IBM study shows that employees lacking opportunities to grow and develop (i.e upskill) in a role are 12 times more likely to leave. In that sense, skill-based hiring and upskilling processes can also help you retain your employees longer.

Question 5: Skills versus pedigree, which one wins then?

[ebook2]Vishy graduated from IIIT Allahabad, a premier college in India, at a time when tech education was still firmly formal. With online tools and courses available now, he thinks that there is NO justification for high-expense degrees anymore. Tech education needs to move away from the concept of formal classroom teaching, and recruiters need to understand the actual, rather than the perceived value of a college degree.Checklist for skill based hiring - HackerEarth

Today, a developer could join an online course that runs cohorts for different tech stacks, teach themselves new skills via YouTube tutorials, or use practice platforms to upgrade their skills and go beyond classroom learning. Do they not deserve an opportunity to prove their skills just because their resume says they didn’t study in a Tier-1 college?

It’s also true that college degrees can be used as a proxy for social class and status, thereby reducing social mobility and augmenting inequality. 2020 has brought the conversation around unconscious biases to the fore, and as more recruiters adopt technology to ensure bias-free hiring, we’ll see the predilection towards academic lineage reduce even further.
If intelligence wins over degrees every single time, will we then see a demise of the IITs and Harvards of the world? It might not happen in our lifetime, but there is a definite need for colleges to evolve their curricula and ‘get with the times’. They cannot be charging big money for courses that are available online for cheaper.
Instead, they should aim to roll out a niche set of programs for which the general competency is not available freely. Colleges should also introduce tailor-made programs to help students hone their skills, and include methods to objectively measure progression within their curricula. (Harvard, if you’re listening, we’ve got a new business model for you!)

Question 6: How does someone used to hiring developers based on resumes shift to an objective, skill-based hiring process?

It’s definitely hard, especially for someone who’s been doing this for a while. Up until eight years ago, resumes were the only signals recruiters and hiring managers had about a candidate’s credibility. The first step, therefore, is to look for the same signals but in different places. Look for contributions on open-source forums like GitHub, and other developer communities. Check if a candidate believes in upskilling and what their choicest modes of doing so are. Many developers join hackathons, coding challenges, and boot camps to keep themselves updated with the latest developments in tech.With experienced developers, you can also look at the flavor of work they have done at previous organizations. Most importantly, always have a wide talent pool to choose from instead of restricting yourself with selection mandates. This can be hard to do. The trick lies in using automated tools that help you reach out to a wider candidate pool and create a wide talent funnel. This way, you can significantly improve your chances of hiring right by identifying the right candidates through objective skill-based assessments and choosing the ones that match your company’s requirements for skill.Don’t forget to check if your preferred candidate can write well, in any form or shape. Vishy believes this to be a hugely underrated skill in the tech role; one which most companies wouldn't even mention in their JDs. Even when software developers write code, they are required to document it. Not just because someone else will find it hard to read their code one day, but more so because writing down what you intend to do through your code needs clarity of thought. It needs conviction. It needs you to exercise your cognitive muscles and forces you to be more right and less wrong.

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Recommended Read: 4 steps to pick the right tech recruiting software
After this long discussion, our CTO had to go back to doing his CTO-y things, and I went back to wondering about how just a generation ago, we were trained to put so much emphasis on 'where' someone had studied, or had worked. It influenced every sphere of our lives; so much so that we forgot to check for the 'what' and 'how' at times.Skill-based hiring brings back that focus on the 'how'. Vishy says a coder's attitude is never taught. It's something they possess innately or learn subconsciously. I think the same is true of recruiters, too. We were taught a certain way of hiring, but it doesn't take a rocket scientist to know the process is flawed. If you've known that innately, or subconsciously, we hope to aid you in your shift towards a more fair and unprejudiced tech hiring process.

To SkillsVille, y'all! And let's all take a cab for good measure :)

(Part 1 )When Cabbies Make Ace Coders: Why Skill-Based Hiring Matters In Tech

Growing up, this is what I heard often: Creativity is innate. You don’t necessarily need to go to a school to learn fine arts; if you have a passion for it, you will find a way to do what you love. When it comes to the sciences though, a college degree and the right training is a must. You couldn’t dream to do well in life if you didn’t have the right academic background.

Circa 2021. I am part of a company that believes in hiring based on skills rather than resumes alone i.e. one’s pedigree and academic laurels. Being brought up the way I was, this sat a little uneasy with me - HackerEarth hires people who write code to build things even if they don’t have the ‘right’ educational qualifications? Wait! HackerEarth also builds products to help other tech companies do the same?

Was there a conspiracy going on in the tech hiring world against systemic education that I hadn’t heard of? I decided to investigate this thoroughly. My primary informant: HackerEarth’s Chief Of Engineers, Vishwastam Shukla, or Vishy as we like to call him.
A Bit About Vishy

A passionate coder and programmer, Vishy calls the notable IIIT Allahabad his alma mater.Vishwastam Shukla - CTO - HackerEarthFor him, the allure of computers was a childhood fascination, and it boiled down to one thing: the ability to create something new in a short timeframe with just a few lines of code. It's a fascination that still holds him in its grip.He heads the entire engineering function and the quasi-engineering, or the technical content team, at HackerEarth, and is a passionate proponent of skill-based hiring and using technology to match the right developer to the right teams.
A scientific analysis ensued, in which I asked the questions, and Vishy, very generously, answered. The following is what ensued during our discussion.

Question 1: What does the word ‘skill’ mean for engineers and developers?

What a software developer essentially does is solve problems with the help of code. Now, coding has its own language and grammar. The most desired skill, therefore, among the developer community is the ability to write clean, functional code that doesn’t need to be sanitized against bugs. An understanding of the fundamentals of computer science is also necessary.A good developer understands the development environment and the tech stacks used. Hence, a working knowledge of the set of processes and programming tools used to create a software product is important for entry-level engineers. Of course, if you are applying for more experienced roles then Vishy would want you to have more extensive knowledge of these.Just like a good copywriter (i.e. someone like me) understands their varied audiences and tweaks their style to match, a good coder also knows how to alter code writing to suit various environments.
Apart from this, Vishy places a lot of store on raw aptitude - the ability to think through first principles, conduct thought experiments, and mentally work your way through a problem.

And most of all, he values attitude. Which, as we all know, is never taught but always learned.

Question 2: What does Vishy have against resumes, really?

Resumes have also become a dumping ground for all sorts of information - both relevant and not. Imagine this scenario - a developer applies for a role and doesn’t get it. The recruiter says it’s because they lack a certain skill. We know the community talks, and when said developer narrates the story to his peers it creates a negative feedback loop among others. Candidates begin to think it’s better to create a checklist of skills on their resumes. There is, however, a stark difference between ‘knowing’ a skill just to beef up your CV, and actually being good at it.

Back in the dark ages, when technology hadn’t penetrated our lives to the extent it has now, a resume was the only tool recruiters and hiring managers had. Today, there are better ways to hire the right talent. When a candidate mentions on their resume that they ‘know’ a particular tech stack, for instance, you can use community platforms like GitHub and StackOverflow, or use an assessment platform to evaluate their expertise.
Recommended Read: A hiring manager’s guide to hiring the right developer

Question 3: Interesting, but now I’m wondering if there’s any real-life validation here. Was there ever a time when Vishy hired ‘for skill’?

Turns out, there is a strong real-life connection to everything our CTO has said. The story takes us back some years, when Vishy was working at a well-known e-commerce brand, and hiring for quality analysts. A young man from one of the smaller towns of Karnataka, India, reached out to him on LinkedIn to apply for the role.

[ebook2]

Said man had completed his B.Sc in Computer Sciences from a small college and had been working in Bangalore as a cabbie. One day, on one of his trips, he met someone working in one of the many IT firms in the city, who gave him a dose of advice and asked him to upskill himself. Our cabbie did that, took some online courses to refresh his knowledge, and then found the courage to apply for jobs. The kindness of strangers, as they say, brought him to Vishy’s door (or interview room, rather), and needless to say, he landed the job.

I ask Vishy why he found this particular applicant perfect for the role? Weren’t there others more qualified? Of course, says he. What this ‘particular applicant’ had, however, was the zeal to learn and grow, and a passion for coding which many others didn’t.

This is also a perfect example of how technology has democratized skill-based learning. America’s Lambda School and it’s ISA model (Income Sharing Agreement) have helped many find better opportunities in the tech world.

The company’s 2020 Diversity Report states that “33.7% of Lambda School students identify as Underrepresented Minorities (URM)*, with 12.7% identifying as Black or African American, and 11.9% identifying as Hispanic or LatinX. Female students at Lambda School are slightly underrepresented relative to the tech industry as a whole (25.1% of our students identify as cisgender female, and 4.4% identify as transgender, non-binary, or two or more gender identities; the industry benchmark for women at technology companies is closer to 36%).” In a nation with a student debt of 1.6 trillion dollars, such models are proving to be extremely helpful for minority communities that do not have the ability to pay for a fancy college degree.

What this also tells me, and everyone reading this, is that tech education has undergone a radical shift. Consequently, so has the tech hiring process.

In our annual State of Developer Recruitment 2020 survey, we noticed that skill-based hiring has been gaining popularity with 21.5% of recruiters choosing this over other options. Experience is still by far the most important metric when choosing to hire someone, but skills ranking second on that list really does warm the cockles of our hearts.

Cabbie or college graduate, skills will trump pedigree every single time. As we at HackerEarth believe, the gods of good code do NOT discriminate.

Hiring based on skills continued

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There's a lot more that Vishy and I talked about. Head on to Part 2 of this blog to know more about his thoughts on the technical education system, upskilling, and the skills versus pedigree debate.

This Is Recruiting: What Makes A Good Coding Assessment?

There may be very few old-timers left in the tech world today who would swear by the benefits of a whiteboard. However, even the new league of extraordinary recruiters find it hard at times to deal with this beast called ‘assessments’.

Does a perfect assessment really exist? And if so, then is there a one-size-fits-all recipe that every company can use to craft their assessments? We have been hankering for the answer to these questions even as we continue to upgrade and better our own Coding Assessments platform. Thankfully, we found a kindred spirit in Martin Kelly, Principal Recruiter Engineering at HubSpot, who helped us find the answers we were looking for.

Here are some excerpts from the conversation between Martin, and HackerEarth’s VP of Marketing, Alfred Alexander.
How to target passive candidates and build talent pools proactively
Alfred: To begin, let me ask you about how HubSpot uses coding assessments at the moment?

Martin: Before I jump into the coding assessments, I would like to talk about the changes we made to our face-to-face interview process, and how that has inspired the coding assessments in its current form. A little while back, we reviewed how we were doing interviews at our office and we really wanted to move away from those Google-type interviews which were all about whiteboards and had a lot of focus on whether a candidate knows how to solve a particular algorithm or not. We wanted to make it more realistic to how an engineer works day-to-day when they’re at the office. As a result of that, we moved away from whiteboard coding as much as possible, in favor of having the interviewee bring their own laptop to the interview, use their own IDE which they are familiar with, use their own documentation, and really have an environment as close as possible to how it would be if they were at work. As we made those improvements, we then moved on to making changes in our coding assessments. When I first started at HubSpot we were using a third-party provider for coding assessments, which was good but we needed something different. Engineers are in so much demand that it can be hard to get them to commit to doing a coding assessment before they come into the hiring process.

We really felt we needed to invest in getting the assessment experience right so we could get these people to move through the process with us. At the heart of it was the idea that we should give engineers a problem to solve at home, in an environment that is as close to their normal working environment as possible.

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Alfred: I think what you’re also trying to say is that it’s important to give a candidate an improved experience while passing through the entire hiring process. More often than not, I see interviewing and hiring processes that are so disconnected from what one would be doing once you get hired and onboarded.

Martin: Exactly! Companies put so much effort into finding great candidates, and if you think about it us recruiters spend a lot of time on LinkedIn and while interviewing. It’s that middle stage - the coding assessment - which can sometimes feel like the unloved middle child who is forgotten about a little bit, and who is always competing with their siblings on either side. If you look at the tie-to-hire, it’s really the middle stage - the coding assessment - which is sort of the make or break in getting people to move through the process.

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Alfred: And I think this also gives the candidates an experience of HubSpot and what they will be working on, the tools they will be building once they get onboarded.

Martin: Yes, this is a two-way evaluation process, right? You’re judging the engineer, but they are also judging your process for the first time. And when it comes to the later stages of the hiring funnel - once they interview and you are ready to make them a final offer - hopefully it will be this experience of going through the assessment process, and understanding what your company has to offer which they will remember vividly. So, there is an opportunity to use the coding assessment to get you and your company some competitive advantage when it comes to the closing stages.

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Well, that was just a sneak peek of everything that Alfred and Martin talked about. We have the full podcast for you here if you’d like to know more about HubSpot’s hiring secrets and Martin’s own recipe for concocting the perfect assessment.

This Is Recruiting: Zoho’s Out-Of-The-Box Recruiting Strategies

What's common to teaching Greco-Roman literature to a bunch of Ph.D. students and heading HR at a global corporation? The answer: a sustained interest in the individual. While HRs are known for protecting the interest of the companies they work for, Christian Blood, who heads People Ops at Zoho’s offices in North America, believes that it is also an effective mechanism for advocacy for individual employees. He was kind enough to sit down with our CEO Sachin Gupta to talk more about Zoho's hiring philosophies and recruiting strategies, offering 'stability and sanity' to new hires, and the company's mantra of trans-national localism.

Here are some excerpts from the conversation:

Sachin: So, let’s start with the first question Christian. How does Zoho go about its early talent hiring? What’s the philosophy and what are the thoughts and processes you have put up in place?

Christian: Let’s back up a little and start with an introduction to Zoho for those who are not already familiar with the company. Zoho is a privately held SaaS provider. We offer close to 50 individual apps or computer programs, that allow small, medium, and large businesses to run smoothly. Our flagship product is a CRM but name a business function and we have a solution for it.Zoho has been around in some form or the other since 1996; which surprises many people since we are a modest company with a low profile. We have developed a robust company culture in these years, that allows us to develop our own best practices and our own way of doing things. And because we don’t have to answer to investors or analysts, we have the freedom to pursue projects or experiments in a way that we think is best.What this has come to mean is that we have tremendous latitude and freedom when it comes to our recruiting. In some ways, Zoho is a self-selective employer and what that means is we wait for people to come to us, or we find people who are interested in what Zoho has to offer. This of course applies mostly to our US function, which I head.So, in practice, we hire a lot of people who do not have a background in what we are hiring them for. We look for hunger and passion when we bring people on-board, but we also look for people who understand what we do. Young people in the bay area keep hearing stories of enormous signing bonuses and the huge amount of money they can make (on paper) if they are lucky enough to be in the first 50 or first 100 of a company. Part of my job is to tell these young hires that if you want to buy a Tesla and if you want VC money, then I respect that, but that’s not what Zoho is about.Zoho offers a lot of stability and sanity and very little pressure in terms of meeting analysts or shareholder targets. For someone at the right point in their career, this is an easy sell. But for a young person, it can be a tough call and I’m often the one bringing the bad news. That’s where the self-selecting comes in. We’re a lot less hype and a lot less of a rollercoaster, but I do find people who value that as well.



Sachin: That’s a good insight, especially because each company is so different from the other. One of the other things you brought up is that you don’t necessarily hire people who have the academic background or experience for the role. Does that involve a lot of upskilling?

Christian: When we started our company in Chennai, India, we would hire a lot based on degree. What we realized very soon was that a lot of these hires knew the business and management theories really well, but they didn’t necessarily know the things we needed them to know very well. We still had to train them, quite extensively, in order for them to be ready to contribute to the organization. And we thought that’s kind of a crying shame. In India, it’s slightly different but here in the United States many people go into enormous amounts of debt in order to get a degree. And a degree makes sense if that’s what you want but we did not find that an expensive degree made an employee any more or less successful. So, what we do is we pay very little attention to degrees when we read resumes and when we try to recruit people. If someone has a fancy expensive degree we certainly don’t hold that against them, but we recognize that the secret sauce is not in the credentials.



Like what you read? Then you can listen to Christian dish out more such insights and recruiting strategies in the podcast above. Until next time!

Remote Tech Hiring on the Rise with HackerEarth

The platform has experienced a 250% YoY increase in remote assessments, and a 4,000% YoY increase in remote interviews conducted on its platform FaceCode.



November 23, 2020: HackerEarth, a leading developer assessment and tech interview solutions provider, today reported a significant surge in the number of remote assessments and remote interviews conducted across its platforms during Q3.

The COVID pandemic has accelerated digital transformation and the need to hire tech talent across industries as businesses go remote. After a brief lull in May while companies waited for the pandemic dust to settle, hiring for tech roles has exploded, with the U.S. adding more than 200,000 IT workers in June. As businesses adjust to a ‘new normal’ for remote workplaces and Human Capital Management, video interviews and online assessments are becoming mainstays of the hiring process.

The new, remote-first world has created an unprecedented demand for remote hiring solutions,” said Sachin Gupta, CEO of HackerEarth. “In Q3 we saw massive adoption of our remote developer assessments, and the use of our technical interview solution, FaceCode, increased dramatically. We believe that the future of hiring will be remote, particularly for developer roles, which benefit from online assessments that increase the ease of test administration and proctoring and place emphasis on skills first and foremost.” HackerEarth’s remote assessments have helped organizations evaluate more than 4 million developers to date. The platform assists recruiters and hiring managers in creating online assessments in just a few clicks, evaluating a candidate’s proficiency across 40+ programming languages and 500+ skills, shortlisting the most exceptional talent, and, ultimately, easily scheduling remote interviews on FaceCode.

Additional Resources

Learn more about FaceCode remote interviews and new full-stack assessment capabilities.
Read more about diversity in tech in our Decoding the State of Women in Tech Report.
Read more about developer preferences in our HackerEarth 2021 Developer Survey.
Stay informed with best practices and insights on our Recruiter Blog.